You will be notified immediately of any product that may be backordered. If the product you ordered has been discontinued or is no longer available from the supplier, we will contact you to offer a substitute product: or, if you choose, you may cancel your original order. For assistance, e-mail firstname.lastname@example.org or call (888)969-6301.
Wow My Universe, Inc. uses a feature of your Internet browser called a "cookie" to assign a unique identification to your computer for the duration of your visit. Cookies are files that your web browser places on your computer's hard drive. Wow My Universe, Inc. creates and uses these cookie files to track your clicks as you navigate through the Wow My Universe, Inc. Web site.
Upon receipt of an order Wow My Universe, Inc. processes the order within 24 business hours. Deliveries usually arrive 7 - 10 business days. Shipping confirmation emails will be sent to you when your products leave the warehouses. Wow My Universe, Inc. in all cases tries to expedite all orders in a timely fashion. Multiple shipping points, backordered product and availability of the product(s) are considerations impacting delivery time. If you order several different products at once they may come from multiple shipping points and may arrive on different days.
Customers will be advised by our Customer Service Department as to backordered products or out of stock products which may no longer be available. Backordered products will automatically be canceled
Wow My Universe, Inc., owner of the Wowmyuniverse domain is providing this site and its contents on an "as is" basis and makes no representations or warranties of any kind with respect to this site or its content. Wow My Universe, Inc., disclaims all such representations and warranties, including for example warranties of merchantability and fitness for a particular purpose. In addition, Wow My Universe, Inc., does not represent or warrant that the information accessible via this site is accurate, complete, or current. Price and availability information is subject to change without notice.
Except as specifically stated on this site, neither Wow My Universe, Inc., nor any of its directors, officers, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
All Wow My Universe, Inc. items are priced in United States Dollars (USD). Wow My Universe, Inc. accepts from United States of America (excluding USA territories), American Express, MasterCard, Visa, and Discover credit cards. Wow My Universe, Inc. also accepts PayPal and Google Checkout.
Wow My Universe, Inc. reserves the right to require additional information prior to processing any order. Failure to provide requested information in a suitable and timely fashion will result in a delay of order processing and possible order cancellation.
Prices subject to change.
The receipt of an e-mail confirmation does not constitute the acceptance of an order or as a confirmation of an offer to sell. Wow My Universe, Inc. reserves the right, without prior notification, to limit the order quantity of any item on an order. We reserve the right to refuse any order for any reason.
Wow My Universe, Inc. reserves the right to eliminate products for sale at any time on the site www.wowmyuniverse.com. Wow My Universe, Inc. will use all reasonable best efforts to ensure that all products listed are available. Should a product or products become sold out or unavailable for any reason, prior to removal from the Web site, neither Wow My Universe, Inc. nor any of its directors, officers, employees or other representatives will be held liable for damages, replacement or losses as a result of this occurrence.
Receiving confirmation of an order, either electronically or otherwise, does not signify Wow My Universe, Inc.'s acceptance of the order nor does it affirm confirmation of Wow My Universe, Inc.'s offer to sell products to you. Wow My Universe, Inc. reserves the right at any time after receipt of the order to accept or decline your order for any reason. Please contact us at email@example.com or by phone at 888-969-6301
Wow My Universe, Inc. cannot accept change of shipping address requests after an order has been processed. Should you require the modification of an address (missing suite number, transposed street number etc.) please contact Customer Service immediately (within 24 hours of order transmission) at firstname.lastname@example.org or by phone at (888)969-6301. Should you require a complete change of "Ship To" information you will be required to cancel your order and re-enter it. Wow My Universe, Inc. reserves the right to refuse shipment to temporary addresses without prior payment in full.
Wow My Universe, Inc. cannot accept Post Office Box addresses, APO, FPO or any military addresses for shipment. We can only ship to physical street addresses. Shipping addresses must comply with commercial delivery standards used by all majors carriers, such as UPS and Federal Express.
In the event you desire to cancel an order, please notify us within 24 hours of order placement. Email email@example.com or call 888-969-6301. Please provide the order number and reason. If you desire to cancel an order after the 24 hour period, it is probable that the order will have been processed. If the shipment can be canceled, we will cancel the order. If not, the return policy will be in effect with return shipping charges applicable.
We’re so sorry you didn’t like our products that we’re going to make returns easy.
All returns require a Return Merchandise Authorization number (RMA#) within 14 days of receipt. No returns will be accepted without an RMA#. This policy is strictly enforced. Please call Customer 888-969-6301 or E-mail firstname.lastname@example.org to get a Return Merchandise Authorization number (RMA#).
Once you receive the RMA number you MUST send this return by a traceable courier (UPS, FedEX,USPS) within 14 days and respond via email with the corresponding tracking numbers for the return of this merchandise. All non-damaged and non-defective returns will incur a 20% restocking fee.
Thank you for your consideration.
Wow My Universe, Inc. guarantees full credit for product only or, if available, replacement for all defective items.
No partial returns will be accepted.
Due to safety reasons, food may not be returned for any reason. All food sales are final
The liability of Wow My Universe, Inc. for losses or damages, arising out of any cause whatsoever, is limited to full refund of the purchase price or at our option, repair or replacement of the product(s). Wow My Universe, Inc. shall not be liable for any consequential or incidental damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Enjoy safe and secure buying with Wow My Universe, Inc. Because we care about the safety of your credit card transaction, the company servers use Secure Socket Layer (SSL), an encryption technology that works with most modern Web browsing software so that unauthorized parties cannot read the information that you send. Not even company personnel have access to your vital and sensitive information. It's our way of making sure your credit card is safe and secure.
Standard Shipping Fee of $8.95 will be applied to all orders shipping to the 48 Contiguous United States. All orders shipping to Hawaii and Alaska will incur additional shipping charges. In-stock items should arrive on your doorstep 3-5 business days after we’ve billed you. We generally ship using UPS. We cannot ship perishable or refrigerated good outside the United States.
The company is not responsible for typographical error or omissions relating to pricing, copy, photography or application. In the event of a pricing error you will be contacted via e-mail, facsimile or USPS Mail with the corrected pricing information. Deposits for pre-order merchandise is non refundable, Wow My Universe, Inc. is making financial commitments to secure these goods for our customers. In the event of damaged goods or incorrect shipments, arrangements and credits will be issued ad appropriate. In the event that product that does not get delivered due to uncontrollable event force majeure.